Please determine which version of Connected® Backup for PC you are currently running. The version can be found by opening up the software and selecting help > about. If you have a 7.x version or prior click here to be taken to a different set of FAQ's. If you have a 8.x version please continue on this page.
Download the Quick Start Guide.
Home and Small Office Users Please select from the topics below to read more information:
Can I reinstall the software if something happens to my PC?
Small Business Users Please select from the topics below to read more information: