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Frequently Asked Questions
Please select the FAQs that match your product below for support and product information.
Please determine which version of Connected® Backup for PC and Mac you are currently running. The version can be found by opening up the software and selecting help > about. If you have a 7.x version or prior click here to be taken to a different set of FAQ's. If you have a 8.x version please continue on this page.
Download the Quick Start Guide.
Home and Small Office Users
Please select from the topics below to read more information:
Small Business Users
Please select from the topics below to read more information:
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